Free Diagnostic Tool  ·  Perth, Western Australia

What is actually wrong
with your PC?

Answer 5 questions and get an instant personalised diagnosis. Whether your computer is slow, crashing, infected or completely dead, our weighted diagnosis engine pinpoints the most likely cause in under a minute. No sign up, no email, 100% free.

Instant results
No sign up needed
Weighted scoring engine
Same day turnaround
5/5 rated service
30 day warranty on all work
Most repairs completed same day
What we fix

The most common PC problems
Perth residents deal with.

Slow Performance

Slow PCs are often bottlenecked by ageing mechanical hard drives. An SSD upgrade can drop boot times from minutes to under 15 seconds, making old laptops feel brand new.

Virus & Malware

Modern malware runs silently, capturing keystrokes or consuming resources. Professional removal clears deeply embedded threats that standard antivirus tools often miss.

No Power / Black Screen

From failed power supplies to motherboard faults, a proper component-level diagnostic identifies the exact failure. Your data is often safe even if the PC won't boot.

Crashes & Blue Screens

Blue screens are Windows' way of protecting itself from hardware or driver faults. We read system logs to find the root cause—be it failing RAM or corrupted files.

Overheating Fix

Dust and dried thermal paste cause "thermal throttling," making your PC feel slow. A full internal clean and repaste can drop temperatures by up to 30°C.

Data Recovery

Accidentally deleted files or a clicking hard drive? Stop using the drive immediately. Our recovery experts can often retrieve files from even hopeless-looking situations.

By the numbers

Results that speak
for themselves.

94% of slow PCs fixed with an SSD upgrade
24h typical turnaround on most repairs
30d labour warranty on every single repair
5/5 star rated local service in Perth
Tech explained simply

Why is my computer so slow?
A practical guide.

Ageing Hard Drive

Old mechanical drives degrade over time, causing boot times to hit minutes. Upgrading to an SSD fundamentally changes how your machine feels—making it faster than the day you bought it.

Background Malware

Not all malware is loud. Many infections run silently, consuming your CPU and RAM for crypto-mining or data harvesting. If your PC is slow and hot for no reason, this is a likely culprit.

Windows Corruption

Years of software updates and registry changes leave "bloat" that slows down even fast hardware. A clean Windows reinstall resets the environment, giving you a fresh start.

Insufficient RAM

Modern browsers are RAM-hungry. If you have 4GB or 8GB of RAM, your PC is likely struggling to keep up with today's apps. Upgrading your memory allows for smooth multitasking.

Virus and malware

How to tell if your computer
has a virus.

Hijacked Browser

Homepages changing, random search redirects, and new toolbars appearing are classic signs of browser malware. These threats often resist standard settings and require professional removal.

High Idle Usage

If your Task Manager shows high CPU or RAM usage when you aren't doing anything, malware could be running silently in the background, mining crypto or harvesting data.

Disabled Security

Sophisticated infections often disable Windows Defender or your antivirus first. If your security software won't open or stays turned off, your system is likely compromised.

Ghost Messages

If friends report receiving strange emails or messages from you that you didn't send, your credentials have likely been harvested and are being used by third parties.

Transparent pricing

What PC repair actually
costs in Perth.

One of the most common concerns is not knowing whether a quote is fair. Here is a clear guide to what repairs realistically cost so anyone can walk in with full confidence and accurate expectations.

All prices include GST. Upfront quote before any work begins.
Common repair pricing at FixMyPC Perth
Virus and malware removal including browser cleanup from $99
SSD upgrade labour only from $65, with drive supplied from $150
Windows reinstall with full data backup from $120
RAM upgrade labour only from $55, with RAM supplied from $160
Full diagnostic and repair with 30 day warranty from $120
Data recovery from failing drive from $149, no fix no fee
Laptop screen replacement labour from $120, parts quoted separately
Blue screen and crash diagnosis from $99
Free quote, no obligation $0 to get a quote Get a free quote now
View all pricing
Common questions

Frequently asked
questions.

Straightforward answers to the questions Perth residents ask most often before bringing a computer in for repair.

The free quiz above is a good starting point — it uses a weighted scoring engine to match symptoms to the most likely cause. For a definitive answer, a professional diagnostic checks every component including hard drive health, RAM integrity, temperatures, and Windows error logs. Most diagnostics take under an hour and the technician explains exactly what was found in plain language before any work begins.
Both options are available depending on the repair type. Many software repairs including virus removals, Windows issues, and configuration problems can be done remotely via secure screen share. For hardware repairs such as SSD upgrades, screen replacements, or physical diagnostics the machine is brought to Canning Vale. Onsite visits are available for business customers across the Perth metro area.
Not necessarily. A PC that will not turn on usually has a problem with the power supply, motherboard, or boot drive rather than the storage device containing your data. In most cases even when the machine itself cannot be saved, the files are fully recoverable. Data recovery options are assessed before any repair path is recommended, and a no fix no fee policy applies to data recovery work.
No, not if the repair is done properly. Before any Windows reinstall all personal files including documents, photos, downloads and desktop items are backed up to an external drive. After the clean install the files are copied back over. The main things that need to be reactivated afterward are software licences such as Microsoft Office and any passwords, since a clean install removes previously installed programs. Exactly what to expect is explained before starting.
Most repairs are completed same day or next day. A virus removal or Windows reinstall takes 2 to 4 hours of active work. An SSD upgrade with full data transfer takes 3 to 5 hours. Hardware diagnostics typically take 1 to 2 hours. Complex repairs that require sourcing specific parts may take 1 to 3 business days and updates are provided throughout.
It depends on the age, condition, and repair cost relative to a replacement. As a rough guide, if the repair costs less than 40 to 50 percent of what a comparable replacement machine would cost and the PC is under 7 to 8 years old, repair is almost always the better option. Honest advice is given — if a machine genuinely is not worth fixing that is communicated upfront rather than charging for work that will not last.
Yes. All work at FixMyPC Perth comes with a 30 day labour warranty. If the same issue returns within 30 days of collection it is fixed at no additional charge. No exceptions and no fine print. This applies to every service offered.
FixMyPC Perth is based in Canning Vale, Perth WA 6155. All southern Perth suburbs are served including Cockburn, Willetton, Jandakot, Atwell, Harrisdale, Byford, Armadale, Gosnells, Thornlie and Cannington. Remote support for software and network issues is available Australia-wide. Drop off is available 8am to 8pm seven days a week.
Get a free quote

Not sure after the quiz?
Just ask us directly.

Message on WhatsApp or fill out the quote form. No hold music, no commitment, no runaround. A straight answer about what is likely wrong and exactly what it will cost to fix. Based in Canning Vale, Perth. Fast replies guaranteed.