Virus Removal
Got hit with ransomware and thought I had lost everything. He recovered all my files and had Windows reinstalled same day. Absolute legend, will recommend to everyone.
Reviews and questions
Computer repair reviews from Perth customers.
What people across Perth say after we have fixed their machine, and straight answers to the questions we get asked before every booking.
My laptop had been running like a snail for months. Dropped it off in the morning and had it back by afternoon running faster than the day I bought it. Could not believe the difference.
SSD Upgrade
What Perth customers say
Left on our Google Business Profile after the job was done. The rating and count above are the current profile figures. Read every review on Google, or if we have fixed something for you, leave one of your own.
BSOD Fix
Called about a blue screen issue, got a quote within 20 minutes on WhatsApp and the repair was done next morning. Pricing was exactly what was quoted. No surprises at all.
Gaming PC Build
Built my first gaming PC and completely botched the cable management. He tidied the whole thing up, reseated my RAM properly, and it actually posts now. Great service.
Networking
Our home WiFi had dead spots all through the back of the house. He came out, repositioned the router and added a mesh node. Now we have full signal everywhere. Worth every cent.
PC Won't Boot
PC completely died on me the night before a huge work deadline. He answered on WhatsApp at 8pm, came first thing next morning and had it running again by 10am. An absolute lifesaver.
Virus Removal
Mum's computer was covered in viruses, browser hijacked, the lot. He cleaned everything, set up proper antivirus and even showed her how to spot dodgy emails. Really patient and kind.
Windows Reinstall
Transparent, fast, and actually explains what he did. Did not feel like I was being upsold anything I did not need. Already booked him again for a RAM upgrade.
PC Repair
Can't thank Ali enough. My PC had a few problems but he sorted them all and kept me updated throughout the whole process through WhatsApp. Will be coming back in the future.
Laptop Repair
Excellent service! They quickly found the problem with my laptop and fixed the loud fan noise that had been driving me crazy. The staff were friendly, professional, and explained everything clearly.
Questions we get asked
The things people want settled before booking. If your machine is doing something odd right now, the free PC health check tells you how urgent it is, and every figure below comes off the price list.
It is a flat $120 diagnostic and repair fee for most jobs. That covers diagnosing the problem, fixing it, and giving you a 30 day labour warranty on the work. If parts are needed such as an SSD or RAM, those are quoted separately and you approve before anything is ordered.
The $120 flat fee includes a full diagnosis of your PC, the actual repair itself, and a 30 day labour warranty on everything done. You are not paying separately for diagnosis and then again for the repair. One price, job done. If the fix turns out to need parts, we will let you know the total cost before touching anything.
Both options are available. For most PC repairs, upgrades and builds, you drop your machine off in Canning Vale. It is quicker and means we can work on it properly. For networking, printer setup and on-site jobs, we come to you anywhere in the Perth metro area. A a flat fee callout fee applies for on-site visits.
Most repairs are done same day or next day. Simple jobs like virus removal, SSD upgrades and password resets are often sorted within a few hours. More involved work like data recovery or a full Windows reinstall may take a full day. We will always give you a time estimate before you book so there are no surprises.
Never without your permission. We always back up your files before doing anything that could affect them, including Windows reinstalls. You will be told exactly what will happen to your data before we proceed.
Yes. All services come with a 30 day labour warranty. If the same issue comes back within 30 days of the repair, we will look at it again at no extra labour cost. Hardware components like SSDs and RAM also carry their manufacturer warranty on top of that.
Yes. Most software repairs, virus removal, Windows reinstalls, data recovery and SSD upgrades can be done on laptops as well as desktops. Hardware upgrades like RAM and storage are possible on many laptops too depending on the model. Message us with your laptop model and we will let you know what is possible before you book.
We are based in Canning Vale and customers drop off from all across Perth. For on-site visits including networking, printer setup and smart TV, we travel across the greater Perth metro area including the southern suburbs, eastern suburbs and the CBD. Not sure if we cover your area? Just message us and we will confirm straight away.
Absolutely. A PC that will not turn on is one of the most common things we work on. It could be a failed power supply, a faulty component, or something simpler. Drop it off and we will diagnose exactly what is going on. The flat $120 fee covers the diagnosis and the repair, so you will know the full picture before paying anything extra.
Payment is accepted via bank transfer or cash on collection. Payment is based on the quote you received before work started. No payment is required upfront. You pay when you are happy with the work.
100%. If you are building a gaming PC or upgrading and do not know where to start, message us with your budget and what you will be using it for and we will put together a parts list. We always recommend the best value for your budget. No inflated margins, just honest advice. Assembly is a flat fee with full benchmarking included.
Yes. For software issues, settings, troubleshooting and general guidance, we offer remote support via AnyDesk at a flat fee per hour. Great for smaller issues that do not need a physical drop-off, or if you just need a quick second opinion. Message us and we will set up a session at a time that suits you.