Same Day Diagnosis Available

Computer or Laptop
Won't Turn On in Perth

No power, stuck on the logo, or stuck in a restart loop? Do not keep guessing. A computer that wont turn on needs a proper diagnosis straight away, before a small fault has the chance to turn into a much bigger one. We check it the same day, all in for $120, with a 30 day warranty on every repair.

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Same day diagnosis
30 day warranty
Your data is treated as a priority
Why This Matters

A Computer That Wont Turn On Is Not Something to Sit On

When a computer or laptop suddenly stops turning on, it is easy to assume the worst, or to assume nothing at all and just keep trying the power button hoping it sorts itself out. Both reactions can cost you. A machine that will not start can be something minor that is quick and cheap to put right, or it can be a sign of a more serious fault that gets worse the longer it is left unchecked.

The honest truth is that without opening the machine up and properly testing it, nobody can tell you over the phone or from a photo whether your computer has a simple fix or a serious one. What we can tell you is that getting it looked at properly, and quickly, gives you the best chance of a fast and affordable outcome. Many Perth customers wait days or weeks before bringing in a machine that wont turn on, hoping it will resolve itself. It almost never does, and by the time it arrives with us the underlying issue has often had longer to cause additional damage.

No Lights, No Sound, Nothing at All
A completely dead machine with zero response when you press power needs an electrical and component level check to identify exactly where the fault sits.
Stuck on the Manufacturer Logo
Power is reaching the machine but it cannot progress past the startup screen. This points to a software or boot related issue that needs a proper look.
Stuck in a Restart Loop
The machine powers on, then shuts down or restarts itself repeatedly without ever fully starting. This pattern can have several different underlying causes.
Fans Spin But Screen Stays Black
Hearing the fans run while the screen shows nothing usually points toward a display, graphics or connection fault rather than a complete power failure.
Worked Fine, Then Suddenly Did Not
A sudden failure with no warning, especially after a storm, a power outage or being moved, is a strong reason to get it checked sooner rather than later.
Intermittent Power, On and Off
A machine that sometimes turns on and sometimes does not is often more concerning than one that has failed completely, as it points to an unstable fault.

Worth Knowing

Why Getting It Checked Properly Matters So Much

We are not going to walk you through how to troubleshoot this yourself. The reason is simple. Power and boot faults on modern computers and laptops can come from a wide range of causes, and the wrong action taken at home can sometimes turn a small, inexpensive issue into a much larger one. A proper diagnosis by someone who does this every day removes the guesswork entirely.

What we want every Perth customer to understand
  • Repeatedly powering a faulty machine on and off can sometimes worsen the underlying issue
  • What looks like a dead machine is very often a quick and affordable fix once properly tested
  • What looks like a minor issue can occasionally be a sign of a deeper fault that needs addressing before it spreads
  • Your data is almost always still intact and recoverable, even when the computer itself will not start
  • The longer a genuine fault is left unaddressed, the more it can affect other components

The safest and fastest path is a proper diagnostic. Stop trying to force it to turn on, bring it in or message us, and let us tell you exactly what is happening before you spend any more time worrying about it.


Our Process

What Happens When You Bring It In

We follow a structured process for every no power and no boot job that comes through our Canning Vale workshop. This ensures the actual cause is identified correctly the first time, rather than guessing and replacing parts that were never the problem.

Full Hardware and Software Diagnostic
We test the power supply, motherboard, RAM, storage drive and battery or charging circuit on laptops, alongside checking for software and boot level faults. This identifies the actual root cause rather than just the symptom you are seeing.
Clear Explanation and Fixed Price
Once we know what is actually wrong, we explain it to you in plain language and confirm the price before doing any further work. Our $120 all in fee covers the diagnostic and all labour for the fix. If a replacement part turns out to be needed, that part is quoted separately and confirmed with you first.
Repair Carried Out
Once you approve the quote, we carry out the repair. Many no power and no boot issues do not require any new parts at all and are resolved using the diagnostic and labour fee alone.
Parts Sourced When Required
If a component such as a power supply, motherboard, charging port or battery needs replacing, we source the correct part for your exact model. Common parts are usually available within a few days. Less common or older parts can take up to ten business days to arrive, and we will give you a realistic estimate as soon as we know what is needed.
Testing and Verification
Once repaired, we run the machine through multiple power cycles and stress checks to confirm the fault is genuinely resolved and not just masked temporarily.
Handover and Warranty
We walk you through exactly what was wrong and what we did to fix it. Your 30 day warranty begins from the moment you collect your machine, covering all labour on the repair.
Everything included for $120
Full hardware diagnostic
Full software and boot diagnostic
Clear explanation of the actual fault
All labour to carry out the fix
Power cycle and stress testing
Data checked and protected throughout
30 day labour warranty
Same day turnaround in most cases

Possible Causes

What Can Cause a Computer to Stop Turning On

There is no single reason a computer or laptop stops turning on, which is exactly why guessing at home rarely solves anything and can occasionally make things worse. Below are the categories of fault we most commonly diagnose in Perth. We are not covering how to test or fix any of these yourself. The point is simply to show why a proper diagnostic, rather than a guess, is the only reliable way forward.

Motherboard Fault Damage or failure on the motherboard itself, sometimes caused by a power surge, age, or a failed component elsewhere.
Diagnosed
Battery or Charging Faults On laptops, a failed battery or damaged charging port and circuit is one of the most common causes of no power symptoms.
Diagnosed
Failing Storage Drive A drive that is dying can prevent Windows from loading even though the rest of the machine is otherwise healthy.
Diagnosed

Identifying which of these applies to your machine requires proper testing. Our $120 diagnostic fee covers checking every one of these areas thoroughly.


Why FixMyPC Perth

Why Perth Locals Bring Their Dead PCs and Laptops to Us

A computer that wont turn on is stressful enough without also worrying about being overcharged or having your machine sit on a shelf for weeks. Here is what makes the experience different with us.


Transparent Pricing

No Power and No Boot Pricing. No Hidden Costs

Our $120 all in fee covers the diagnostic and all labour for getting your machine working again. Below is that pricing alongside related services that are sometimes needed depending on what the diagnostic finds.

Windows Reinstall with Data Backup For cases where boot files are too damaged to repair. Files safely backed up first.
$120
Data Recovery, Dead Drive No fix, no fee. You only pay if we successfully recover your files from a completely dead drive.
$249
CPU Thermal Paste Replacement Sometimes recommended alongside a repair if overheating contributed to the original fault.
$60
Priority Same Day Booking Jump the queue if your situation is urgent and you need it looked at immediately.
Add $20
All prices include GST. If your machine needs a replacement part such as a power supply, motherboard or charging port, we quote that part separately and confirm it with you before ordering anything. You are never charged for a part you did not approve.

Honest Timeframes

What Happens If a Replacement Part Is Needed

Plenty of no power and no boot issues are resolved through the diagnostic and repair process alone, without any new parts. But some genuinely do need a replacement component, whether that is a power supply, motherboard, battery, charging port or another internal part. We would rather tell you exactly what that means up front than have you assume your machine will be ready the next day and then be disappointed.

Once a diagnostic identifies that a part is required, we confirm the exact part needed and quote you the cost separately from the $120 diagnostic and labour fee. We then move to sourcing it. Common parts for popular brands are often available within a few business days. Less common parts, older models, or components for less widely available machines can take up to ten business days to arrive, depending on supplier stock. We will give you our best estimate as soon as we know what is needed, and we will keep you updated if anything changes along the way.

Your machine stays safely with us while we wait on the part, and we do not begin sourcing anything until you have approved the cost. There is never a surprise bill waiting for you at collection.


Real Perth Customers

What Our Customers Say

We let our work speak for itself. Here are a few words from Perth locals whose computers and laptops would not turn on before we got to them.

★★★★★

My desktop just went completely dead one morning. Was bracing myself for bad news but it turned out to be the power supply, sorted same day, no drama at all.

Craig M. — Willetton
★★★★★

Laptop was stuck restarting itself over and over. They explained exactly what they found before doing anything and the price never moved from what was quoted. Really appreciated the honesty.

Renee K. — Thornlie
★★★★★

Thought my work laptop was gone for good, screen black, fans spinning, nothing else. Turned out to be a fixable fault and they had it back to me within a day, files completely untouched.

Andrew F. — Canning Vale
★★★★★

Needed a part ordered in for my old laptop and they were upfront from day one that it might take a week or so. Kept me updated the whole time and it arrived faster than expected.

Linda P. — Cockburn
See more reviews. Read what Perth locals say about our service on our Reviews and FAQ page, or check us out directly on Google.

Where We Serve

No Power and No Boot Diagnosis for Perth's Southern Suburbs

Our workshop is based in Canning Vale and we serve all surrounding suburbs for drop off diagnosis and repair. Power and boot faults almost always require a physical inspection, so a drop off is the right approach for this particular issue.

Canning Vale Cockburn Central Willetton Thornlie Gosnells Armadale Jandakot Winthrop Murdoch Bull Creek Huntingdale Langford Beckenham Kenwick Maddington Southern River Byford Forrestdale
Not in these suburbs? Message us on WhatsApp describing the symptoms and we can give you an initial idea of what might be happening, though a hands on diagnostic will still be needed to confirm the cause and provide a fixed price.

Common Questions

Frequently Asked Questions

Our all in diagnostic and repair fee is $120 including GST. This covers a full hardware and software diagnosis and all labour required to fix the issue once it is identified. If a replacement part is needed, such as a power supply, motherboard or charging port, that part is quoted separately and confirmed with you before anything is ordered.
Most diagnoses are completed the same day you drop off. If the issue can be resolved without a new part, your machine is often ready for collection the same day or the following day. If a replacement part is required, turnaround depends on availability. Common parts are usually sourced within a few business days, while less common or older parts can take up to ten business days to arrive.
Repeatedly trying to force a computer to start when it is not powering on properly can in some cases make an existing fault worse, particularly with power supply or motherboard issues. It can also make the original symptom harder to diagnose accurately. The safest approach is to stop trying to power it on yourself and have it properly checked.
In most no power and no boot cases, your data is still completely intact on the storage drive even though the computer itself will not start. We treat your data as a priority throughout the diagnostic process and will never attempt anything that puts your files at risk without telling you first and getting your approval.
A computer or laptop that wont turn on can be caused by a wide range of issues including a failed power supply, a faulty motherboard, failing RAM, a dead battery or charging fault on laptops, corrupted boot files, or a failing storage drive. A proper diagnostic is the only reliable way to identify the actual cause rather than guessing, which is why we never quote a fix without testing the machine first.
The $120 fee always covers the full diagnostic and the labour to carry out a repair. If your machine needs a new component such as a power supply, motherboard, charging port or battery, that part is quoted separately based on your exact model and confirmed with you before we order anything. You are never charged for a part you did not approve in advance.
Power and boot faults almost always require a hands on, physical diagnostic to test the actual components inside the machine. This is one of the few issues we cannot reliably assess remotely. The good news is that the in person diagnostic itself is usually completed the same day you drop off at our Canning Vale workshop.
Yes. We diagnose and repair power and boot issues on laptops and desktops from all major brands including Dell, HP, Lenovo, ASUS, Acer, Samsung, MSI, Toshiba and custom built desktops. Bring the machine in along with its charger or power cable if you have it, as that can sometimes help speed up the diagnostic.

Related Services

Once your machine is diagnosed, the actual fix sometimes overlaps with other services we offer. Here are the most commonly paired repairs and upgrades.

Running a business? If a critical work machine goes down, our managed IT support packages include priority response so a no power issue does not turn into lost productivity. Plans start from $149 per month with no lock-in contracts.
Stop wondering what is wrong with it

Drop off in Canning Vale or message us now. $120 all in for the full diagnostic and labour. Same day in most cases. 30 day warranty on every repair.