Why Is My PC So Slow?
The 7 Real Causes
A slow PC almost always comes down to one of seven causes: too much starting with Windows, not enough memory, an old mechanical hard drive, heat and dust, hidden malware, a drive that is failing, or years of built-up clutter in Windows. Several of them look exactly the same from the outside, so the cause is found by testing the machine rather than by guessing. Most cost far less to fix than a new computer, and our Canning Vale workshop fixes all seven.
Too much starting with Windows
Can wait
Most programs install a small helper that launches every time Windows does: update checkers, cloud sync, chat apps, printer tools, game launchers. None of them ask first. Each one takes a share of memory and processor time before you have opened anything yourself, and after a few years of installs a machine can be carrying dozens of them.
On its own this is the mildest cause on the list. It does not damage anything and it does not get much worse from week to week. The catch is that it often sits alongside one of the more serious causes below, and a machine that has been tidied up but still has a worn-out drive will only feel slightly better.
Not enough memory for how you use it now
Can wait
Memory, or RAM, is the short-term workspace a computer uses for whatever is open right now. Web browsers, Windows itself and everyday apps all ask for more of it than they did a few years ago, so a machine that had plenty when it was bought can be short today without anything having gone wrong.
When that workspace fills up, Windows moves data out to the storage drive to make room, and storage is far slower than memory. Everything drags while that happens. It does not harm the machine, but it is a hardware limit: no amount of cleaning adds memory that is not there.
An old mechanical hard drive
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This is the cause we see more than any other. A mechanical hard drive stores data on a spinning disk and reads it with an arm that physically moves into place. A solid-state drive, or SSD, has no moving parts at all. Windows reads thousands of small files just to start up and open a program, and a mechanical drive handles that kind of work very slowly.
Plenty of computers sold only a few years ago still shipped with one. The rest of the machine can be perfectly capable and still feel slow at almost everything, because every task waits on the drive first. Mechanical drives also wear out. An older one is the likeliest reason for the slowness and the part most likely to fail next, which is why we would not leave it for months. Our SSD upgrade guide covers how much faster the same machine gets once the drive is replaced.
Heat and dust
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Processors are built to protect themselves. When they run too hot they deliberately slow down, which is called thermal throttling. Dust is the usual reason they run hot. It collects on the cooling fins and fans over years of normal use, and the thermal paste between the processor and its cooler dries out with age.
Throttling is the machine doing its job, but it is also a warning. Heat bad enough to slow the processor is shortening the life of the parts around it, and on a laptop it can end with the machine switching itself off mid-task. It only gets worse as more dust builds up.
Malware running in the background
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Not every infection announces itself with pop-ups. A lot of modern malware is built to stay quiet, because a program nobody notices can keep running for months. It uses the processor and the internet connection for its own purposes, and the only thing the owner notices is a computer that feels slower than it should.
The slowdown is the least of the problem. Software running without your knowledge may also be reading what you type or what is stored on the machine, including saved passwords and banking logins. That is why this one should not wait for a convenient month. Our guide to virus warning signs covers what an infection can do beyond slowing things down.
A drive that is failing
Stop using it now
This is not the same as an old drive that is simply slow. A failing drive is breaking down. Parts of it can no longer be read reliably, so it retries the same spot again and again before giving up. From the outside that looks like an ordinary slow computer, which is exactly why it gets mistaken for one.
The difference matters more than anything else on this page. Every hour a failing drive keeps running can damage files that are still recoverable today, and attempts to clean it up, speed it up or reinstall Windows on it make that worse. If a slow machine holds anything you cannot replace, have the drive checked before anything else is done to it. Our guide to failing hard drives explains why the timing matters so much.
Could it be this one? Stop using the machine and ask us first.
Years of built-up clutter in Windows
Can wait
A Windows installation that has lived through years of updates, driver changes and programs installed and half removed carries a lot of leftover weight. None of it is one big fault. It is the slow build-up of a system that has never had a fresh start.
It is rarely urgent, and it is the cause most often blamed for problems that are really one of the hardware causes above. A fresh install on a worn-out drive is still slow. Once the hardware is known to be sound, though, a clean reinstall with your files carried across can make an older machine feel far better than people expect. When a fresh start is the answer, the Windows reinstall page explains what is involved.
What each fix costs
Every price is fixed and includes GST. If you do not know which cause it is, the diagnostic finds it and fixes it in the same visit for one flat fee, never an hourly rate. Everything else is on the full price list. Booking the repair itself? See slow computer repair in Perth.
| Fix | For | Price |
|---|---|---|
| Diagnostic & Repair, All-In | Not sure which one it is | $120 all-in |
| Basic Tune Up | Too much starting with Windows | $79 |
| RAM Upgrade, Supplied | Not enough memory for how you use it now | from $130 |
| HDD to SSD Full Migration | An old mechanical hard drive | from $175 |
| Overheating Fix & Deep Clean | Heat and dust | $89 |
| Virus & Malware Removal | Malware running in the background | $99 |
| Data Recovery, Failing Drive | A drive that is failing | $149 |
| Windows Reinstall & Data Backup | Years of built-up clutter in Windows | $120 |
Get a fixed price for your PC
Tell us what it is doing. We reply with a fixed price, usually within 2 hours.
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A member of our team will come back to you with a fixed price, usually within 2 hours. If it is urgent, message us on WhatsApp on 0452 573 701.
Questions we get asked
Not reliably. From the outside, a failing drive, an old drive, a memory shortage and hidden malware can all feel like the same slow computer, and two of those are urgent. The Free PC Health Check gives you a sense of how urgent it is and what it usually costs. The diagnostic finds the exact cause and fixes it in the same visit.
A sudden change usually means something changed rather than slowly wore out. That can be malware, a drive starting to fail, or a problem left behind by an update. Two of those three are urgent and they cannot be told apart by how the slowdown feels, so a sudden slowdown is worth having looked at sooner rather than later.
Only when the cause is software, such as too much starting with Windows or years of clutter. A tune-up cannot add memory, speed up a mechanical drive or repair a failing one, because those are hardware limits. That is why we find the cause first rather than selling a tune-up and hoping.
More often than not it is worth fixing. The most common cause, an old mechanical drive, costs a fraction of a new computer to replace. If a machine genuinely is not worth the money, we tell you after the diagnostic and before you spend anything on repairs.